*We offer Free Delivery on orders in excess of 12 bottles or more than £100 to the UK Mainland and charge cost of £10 for orders fewer than 12 bottles. Surcharges apply for delivery elsewhere in the UK as follows:
- Scottish Islands £60
- Scottish Highlands £12
- Scottish Borders and Aberdeenshire £6
- Isle of Wight £10
- Isle of Scilly £60
- Isle of Man £60
- Northern Ireland £60
For the Highlands and Islands of Scotland, Northern Ireland and Isle of Man please check with us before placing your order so we can confirm the delivery price with our carriers.
Delivery charges include VAT per delivery via a specialist wine carrier or, depending on proximity of location, by Barbera & Champagne. The delivery cost will be included in the invoice or on-line shopping cart total.
Orders will normally be despatched within 5 working days of confirmation and payment. This applies to UK mainland addresses only and as specified in the order. Delivery services are Monday to Friday between 9am and 6pm.
We can arrange delivery to your work address if this is more convenient for you to receive the wine and sign for safe delivery. Please check all goods at the time of delivery and sign the carrier’s delivery note. Breakages or missing bottles from cases delivered by carrier must be noted on the carrier’s delivery note and claims notified to us within 7 working days of delivery. Should a wine be damaged in delivery we will offer a replacement or full refund providing you notify us within 7 working days of delivery by telephone, post, or e-mail. If, on rare occasions, incorrect goods are delivered, we offer a refund or replacement of the incorrect items, on return of the bottle(s) in question. Once again notification of incorrect items must be given to us within 7 working days.